What does the LimePhone Slack integration do?

It brings supported LimePhone phone events into Slack so teams can receive notifications, coordinate ownership, and work from shared customer context.

Can teammates reply to SMS from Slack?

Eligible SMS can be received and replied to through supported Slack workflows. Availability depends on the number, country, plan, registration, and current messaging requirements.

Can Slack show voicemail transcripts?

Supported voicemail events can include transcription context in Slack, subject to plan, configuration, and transcription availability.

Does Slack replace the LimePhone app?

No. LimePhone remains the phone system for calling, numbers, routing, and account controls. Slack is an additional collaboration surface for supported workflows.

How are permissions managed?

Use authorised LimePhone and Slack accounts, connect only approved workspaces and channels, and review access when teammates or responsibilities change.

Is LimePhone affiliated with Slack?

LimePhone provides its own integration and is not affiliated with or endorsed by Slack Technologies or Salesforce. Slack and related marks belong to their respective owners.

Trustpilot

Integrate your phone calls & SMS with Slack

Streamline communication with LimePhone's Slack integration.

Make and receive calls directly within Slack
SMS conversations directly within Slack
Receive notifications about calls, directly in the Slack channel
Track all calling and texting activities of your team

Try Limecall for Slack Book a demo

Reply to text from within Slack

Dedicated Slack channel

Assign teams
members

Instant Slack Notifications

Slack & LimePhone - The Perfect Match

Centralize your business processes

Manage projects, tasks, calls, and communication seamlessly within a single platform. Slack acts as your central hub, keeping everything organized and accessible to your team.

Effortless
integration

LimePhone integrates flawlessly with Slack, allowing you to make and receive calls directly within the Slack interface. No more switching between apps or missing important calls..

Built for
teams

Designed to foster collaboration and streamline communication. Share files, brainstorm ideas, and conduct calls – all within a collaborative workspace. This empowers your team.

Voice IVR

Our Interactive Voice Response (IVR) system intelligently routes callers to the right agent based on their conversation, reducing wait times and boosting satisfaction. Free your team to focus on complex issues while IVR handles the routine calls, creating a smoother phone experience for everyone.

SMS in Slack

Communicate directly with clients and customers using your business phone number, all within the familiar Slack interface. Send, receive, and manage SMS messages alongside calls and team discussions, keeping everything organized and accessible.

Voicemail Transcription

Take the pain out of voicemails with on-the-fly transcriptions. Forget switching between apps! All your transcribed voicemails are conveniently stored in a dedicated Slack channel, making caller information readily accessible to your entire team.

Calls in Slack

LimePhone lets you receive calls directly within Slack, using the hardware you already have. No need to download extra apps or juggle multiple devices. Focus on what matters and streamline communication with seamless in-Slack call receiving.

A Phone System For Slack

Shared Call Notes

Keep helpful info attached to messages and calls as they are actioned by your teams.

Call Recordings

Listen to recordings, review text exchanges, comment to help your remote team improve.

Custom Tags

Tag and organize clients to manage your calls, conversations, and more.

Collaboration

Assign Team members to calls and conversations directly from your preferred Slack channel.

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