What is a Virtual Phone number?

A virtual phone number is a phone number that isn’t bound to a SIM or a physical address. Virtual phone numbers let you make and receive calls, send and receive texts, on one mobile phone just like your main mobile number. A virtual phone number is ideal as your second number.

What devices does LimePhone work on?

LimePhone is accessible through a web app, desktop apps (Windows and Mac), and mobile apps (android)We also support SIP call forwarding.We only support chrome and microsoft edge web browsers for web devices.

Do you offer a money-back guarantee?

Yes, we offer a 30-day money-back guarantee. If you are not fully satisfied with LimePhone, you can cancel within 30 days of your first payment and request a full refund, subject to our terms and conditions.

Can I use LimePhone internationally?

LimePhone works anywhere with an internet access worldwide. You can also use LimePhone offline by forwarding the calls to your mobile or landline worldwide. You can make and receive international calls and texts with LimePhone web and mobile apps. International calling rates will apply, and you can find those details on this link .

Do I need to download any software?

Nope! LimePhone works directly with your existing phone. You can also use the desktop browser, or Android apps for calls and messages. For IOS, you can use our web dialer

Can I transfer my existing number to LimePhone?

Our number porting process is straightforward. You can initiate the process through your account settings, and our support team will assist you every step of the way. You can transfer your existing phone numbers from over 20+ countries including US and UK to LimePhone.

What are the requirements for a free trial?

To qualify for a free trial, you need: A valid business email address: This helps us ensure that our trial is used by professionals and businesses who can benefit from LimePhone's features. A verified mobile number: We use your mobile number for identity verification to prevent fraudulent activity. A valid credit card on file: This helps us deter abuse and ensure that only serious users access our trial. Your card will not be charged during the trial period. Please contact support if you do not have any of the above and require a trial.

How do I check my voicemail and call records?

Access your voicemail messages and CDRs in the LimePhone app or the web app. You can listen to messages, download them, and read voicemail transcriptions.

Virtual business numbers

Virtual phone numbers for business calls, texts and routing

Choose an available local, toll-free, mobile, or landline-format number and connect it to the team, routing, voicemail, and supported messaging workflow your business needs.

Start free trial Check number availability

Availability, calling, SMS, documentation, and porting capabilities vary by country and number type.

Business number setupReady to configure

Customer-facing number+1 (415) 555-0148

Incoming callBusiness hours

Smart routeTeam or fallback

The short answer

What is a virtual business phone number?

A virtual phone number is a real telephone number that is managed through an online phone system instead of being tied to one desk, SIM card, or physical line. Calls can be directed to the people and devices your business chooses, and supported numbers can also handle business messaging.

That makes one number useful across a team: customers call or text a consistent business identity while your staff answer through LimePhone's supported web, mobile, forwarding, and routing options.

Check current number availability before deciding on a country, area code, or number type. Calling, SMS, documentation, and porting capabilities vary by market and number.

Choose for the job

Virtual number types for different customer journeys

Start with where customers are located, how they will contact you, and which capabilities the workflow requires. Availability differs by country and number type.

Local

Build a recognisable local presence

Choose an available geographic number when an area code helps customers understand the market or office they are contacting.

Explore local phone numbers

Toll-free

Give customers a national contact point

Use an eligible toll-free number when the business wants one customer-facing line across supported regions. Caller charges and availability depend on the market.

Explore toll-free numbers

Mobile

Support mobile-number calling and SMS where available

Select a supported mobile number when the use case requires a mobile-format number. Verify voice and messaging capabilities before purchase.

Explore virtual mobile numbers

Landline

Present a familiar fixed-line format

Use an eligible landline-format number for a conventional business presence while managing the conversation through a modern workspace.

Explore virtual landline numbers

From number to working call flow

Set up the complete business workflow, not just the number

01
Choose an available number
Search by supported country and number type. Confirm voice, SMS, documentation, and porting requirements for the exact option you select.
02
Define how conversations are handled
Set business hours, users, call routing, forwarding, voicemail, and fallback behaviour before sharing the number publicly.
03
Test the customer experience
Place an inbound and outbound call, confirm caller ID, test voicemail, and verify SMS if messaging is enabled. Publish the number only after every route has an owner.

One professional contact point

Keep calls, messages, teammates, and follow-up connected

A virtual number becomes more useful when the team can see what happened and agree on the next action.

Flexible call routing

Send calls to the right user, team, supported device, voicemail, or fallback based on the route you configure.

See call routing

Shared team access

Let authorised teammates work from the same number without sharing a personal phone or a single login.

See team phone features

Business texting

Send and receive messages on numbers and routes where SMS is supported, with the required registration and consent practices.

See business texting

One conversation workspace

Keep supported calls, messages, voicemail, and customer context visible to the people responsible for responding.

See the shared inbox

AI call answering

Add an AI receptionist when the business needs approved answers, information capture, routing, or human handoff outside the team's live coverage.

Explore AI Receptionist

Practical use cases

Use one business number without publishing a personal line

A second number for work

Separate customer conversations from personal calls while continuing to use the devices you already carry.

See second phone numbers

A shared number for a team

Give customers one contact point while distributing responsibility across sales, service, operations, or an on-call team.

See shared phone numbers

A new number for another market

Add an eligible number for a country or area you serve, then route calls to the people best placed to answer.

Browse supported countries

Before you choose

A five-point virtual number checklist

Coverage: Is the country, area code, and number type currently available?
Capabilities: Does the exact number support the voice, SMS, forwarding, or porting workflow you need?
Compliance: What identity, address, messaging registration, consent, or documentation rules apply?
Ownership: Can your business control users, permissions, billing, and future porting?
Operations: Who answers during open hours, after hours, and when the first route fails?

Country guides

Compare virtual number options in key markets

Country guides explain common number formats and typical availability. Use the live checker for current inventory and exact capabilities.

Common questions

Virtual business number FAQ

Can I use a virtual phone number without another phone?

Yes. A virtual number is managed through software and supported routing destinations, so it does not require a second physical handset or SIM. The devices and apps available depend on the LimePhone setup you use.

Can a team share one virtual number?

Yes. Authorised users can work from a shared business number with routing and conversation visibility configured for the team. Use individual user access rather than sharing one account login.

Can a virtual number receive SMS?

Some virtual numbers support SMS, but capability varies by country, number type, carrier, and registration status. Confirm messaging support for the exact number before purchasing or publishing it.

Can I keep my current business phone number?

Eligible numbers can be transferred to LimePhone. Porting depends on the country, number type, provider, account status, and accuracy of the submitted information. Review the number porting process.

How quickly can I start using a new number?

A newly purchased number may be available after account setup and any required verification. Timing varies when documentation, carrier registration, or messaging approval is required.

Do virtual phone numbers work internationally?

You can manage supported LimePhone numbers while working from different locations with a suitable connection or forwarding setup. Number availability, call charges, SMS, and regulatory requirements still depend on the countries involved. Review the current call and SMS rates.

How much does a virtual business number cost?

Cost depends on the LimePhone plan, country, number type, additional numbers, and usage outside included allowances. Review LimePhone pricing and current rates before choosing.

Your next business number

Choose a number, then build the right response around it

Start with current inventory, confirm the capabilities you need, and test the complete customer journey before launch.