Here's why LimePhone is the No.1 phone system for customer support teams. An easy-to-use platform your team needs to be successful.
Allow your support team to collaborate seamlessly with a shared SMS inbox. Everyone has access to the full call history, notes, and conversations, increasing support satisfaction.
Enhance customer support with a dedicated number for your your customers to connect instantly. Control how calls are handled, both in and out of hours, with full customization to suit your business.
Track all support tickets, calls and conversations in one place, and gain real-time visibility into your entire support pipeline in real time from any device, anywhere.
Quickly get your support team onboard and adjust permissions at any time.
Provide the levels of account access depending on roles, create teams to manage your support more effectively.
Set up in minutes. Add your support team instantly with simple step setup and 3 minute onboarding and your support team are live!
Keep helpful info attached to support calls and texts as they are actioned by your team. for complete team collaboration.
Listen to recordings, review conversations, comment to help your team improve the level of support.
Tag conversations and support inquiries, manage customers effectively with teams flows, and more.
Gain insight into conversations, volume and team activity over time. Creating improvement opportunities.
Automate your support messages with auto reply for inquiries,
scheduled calls and post care follow ups.
Engage with customer effortlessly by forwarding every support call to your teams numbers.
Use customized IVR to route customer inquiries
to the right person or teams.
Chose a new phone number, divert to your mobile and start receiving calls, whatsapp and text in no time.
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