Guided from start to finish
A dedicated representative helps you gather the right information and understand the next milestone.
Free guided number transfer
Port your existing phone number for free.
Keep the business number customers already know. LimePhone guides the transfer, helps you prepare the right account details, and keeps your setup moving while the port is completed.
Dedicated porting supportClear status updatesKeep your current service active
Number transferIn progress
1Details
2Carrier review
3Activation
Your existing number stays with your business while the workspace gets ready.
Continuity during the switch
Keep the old service active and use temporary LimePhone setup options until the transfer is confirmed.
One number, a better system
Move the number customers know into shared calling, routing, voicemail, and business messaging workflows.
The porting process
Move your number in three clear steps
LimePhone has a guided porting process. Your dedicated representative stays in touch, shares updates, and helps resolve issues with the transfer.
Sign up for LimePhone
Create the workspace and configure a temporary number so the team can prepare calling, routing, and voicemail before the transfer finishes.
Initiate your port request
Submit the account details, current service information, and authorization documents requested for your number and provider.
Start receiving calls
Once the port is confirmed, test the number in LimePhone and begin receiving calls through the new workspace.
Before you start
Prepare the details your carrier expects
The information in the request must match the current provider's records. Small differences can cause a rejection or delay.
- Keep the current phone service active until completion
- Gather a recent bill or account statement
- Confirm the account holder name and service address
- Find the account number and transfer PIN
- List every phone number included in the request
Switch from the provider you use today
Transfer eligibility depends on the number, provider, country, and account status. LimePhone confirms support before the request moves forward.
Google VoiceGrasshopperRingCentralDialpadAircallVonageGoDaddy SmartLineNumberBarnSkypeSidelineLine2Other supported carriers
Do not see your provider? Talk to the LimePhone team to check current portability before cancelling any service.
Benefits of porting
Keep the number. Upgrade everything around it.
Number transfer protects the contact point already printed on websites, listings, vehicles, invoices, and customer records.
Preserve customer familiarity
Customers can continue calling the number they recognize while your team moves to a more flexible phone platform.
Avoid changing every listing
Keep the same published contact point instead of coordinating a broad number change across channels and directories.
Share responsibility for the number
Route calls, coordinate messages, and manage voicemail with teammates rather than tying the number to one device.
Build the answering plan you need
Configure working hours, forwarding, fallback, voicemail, and supported messaging after the number arrives.
Transfer questions
Phone number porting FAQ
Clear answers about documents, timing, continuity, ownership, and messaging after the transfer.
Can I keep using my number during the porting process?
Keep the current service active until the transfer is complete. Your porting representative will confirm the transfer window and any temporary routing steps.
How much does number porting cost?
LimePhone offers number transfer without a porting fee for supported numbers. Plan, number, and usage charges may still apply.
What documents are required for phone number porting?
Requirements vary, but commonly include a recent bill, the account holder name, service address, account number, phone numbers, and a transfer PIN or authorization.
How long does number porting take?
Some transfers may complete within five business days, while others take longer depending on the provider, country, number type, and accuracy of the submitted information.
Can I port my number away from LimePhone later?
Yes. Eligible numbers can be transferred to another provider, subject to account status and the receiving provider's requirements.
What can delay a phone number transfer?
Mismatched account details, an inactive line, an incorrect PIN, missing documents, or cancelling the old service too early can delay a transfer.
What should I know about SMS after porting a US local number?
US business messaging may require approved A2P 10DLC registration before SMS is enabled on the transferred number.
Transfer your number to LimePhone today
Bring the business number customers already know into a modern calling and messaging workspace.