Identify your most active channels, measure your performance against SLAs, track ticket response, handling time and more.
.png)
Limephone automatically syncs the notes and comments you make during calls to your CRM or Helpdesk — keeping that info accessible to the whole team.
If the conversation can't be resolved on the first call, you can assign a detailed follow-up task to the most qualified team member.
Keep helpful info attached to calls and texts as they travel across your team.
Add account users and administrators and manage their permissions and access.
Provide the appropriate level of account access to all of your team members.
Work with your teammates to respond and follow up on calls. Everyone shares visibility and responsibility.
Keep helpful info attached to calls and texts as they travel across your team.
Assign, share or transfer phone numbers between your team members.
Provide your team members with granular levels of account access.
Assign clear ownership of calls and leads which improves transparency.
Automate your meetings with features like real-time lead qualification, advanced meeting routing and round robin routing
Each agent on your team can choose which device they want to receive calls on (and easily switch back and forth) so offering voice support is convenient, not a hassle.
Ring all users simultaneously, assign calls to a specific agent, or set up team-based routing. Make sure your team never misses a call.
Help personalize more conversations with shared notes and contacts
Chose a new phone number, divert to your mobile and start receiving calls, whatsapp and text in no time.
Try for freeCancel anytime
No contracts
Money back guarantee
