Encryption in transit and at rest
Connections use industry-standard encryption protocols. Stored communication data is protected within secured provider infrastructure.
Security at LimePhone
Business communications protected at every layer
Keep calls, messages, recordings, and customer details protected with encrypted connections, controlled access, and trusted cloud infrastructure.
✓ Encrypted data✓ GDPR aligned✓ Customer-controlled access
Secure transmissionIndustry-standard encryption protects data moving between users and LimePhone.
Protected storageCalls, messages, and recordings are stored on secured cloud infrastructure.
Privacy controlsAuthorized users control access, retention, exports, and deletion.
Built for everyday business
Protection that works quietly in the background
LimePhone applies safeguards across the communication lifecycle, from sign-in and call handling to storage and account administration.
Controlled team access
Manage users from the admin dashboard and limit business data to the people who need it as teams change.
Resilient cloud infrastructure
Call services use Twilio infrastructure, while application services run across AWS and Google Cloud data centers.
Data ownership
Stay in control of customer information
Security is stronger when businesses can manage their own data. LimePhone provides practical controls for communication records and customer details.
- Delete contacts and recordingsRemove information that is no longer required.
- Control recording settingsChoose when call recording is enabled for your workflows.
- Manage team accessAdd or remove users as responsibilities change.
- Respect customer preferencesUse do-not-disturb controls for calling and messaging.
Privacy and compliance
Designed to support responsible communication
LimePhone supports GDPR-aligned data handling and applicable telecom requirements. Businesses remain responsible for configuring their account and communication practices for their industry and region.
Calls and signalingHandled using secured carrier and cloud communication infrastructure.
Messages and customer dataProtected in transit and stored with access safeguards.
Recordings and voicemailAvailable only to authorized account users and removable when no longer needed.
Security FAQs
Answers for your review
Clear information for teams evaluating LimePhone.
How does LimePhone protect data?
LimePhone uses encryption for data in transit and at rest, access controls, and secured cloud infrastructure across its service providers.
Where is LimePhone data hosted?
Call-related services use Twilio infrastructure. Other application services use AWS and Google Cloud across distributed data centers.
Can teams control call recordings?
Yes. Authorized users can manage recording settings, access stored recordings, and delete recordings when appropriate.
Does LimePhone support GDPR requirements?
LimePhone provides GDPR-aligned processes and controls, including data deletion and do-not-disturb handling. Customers should review the GDPR policy for details.
Secure business calling
