Can several teams share the same business number?

Yes. LimePhone can provide shared access and routing based on the plan, number, permissions, and operating workflow.

Can calls route by department or business hours?

Yes. Configure teams, menus, operating hours, destinations, forwarding, voicemail, and fallback behavior.

Can operations teams use business SMS?

Eligible numbers can support business SMS. Consent, registration, permitted use, and capabilities vary by country and number type.

Can LimePhone connect with other business tools?

Supported integrations and webhook options vary. Confirm the exact workflow, permissions, data handling, and current availability before rollout.

Can operational calls be recorded?

Recording is available for supported configurations. Your organization is responsible for consent, notice, retention, access, and applicable law.

Can an AI receptionist route operational calls?

An AI receptionist can collect approved details, identify intent, answer configured questions, and transfer according to the workflow.

Trustpilot

Power Up Your
Business Operations

The No.1 phone system for business operations. Discover a phone built to increase productivity and grow your business.

Dedicated phone number - Set up in minutes
Business hours - Control how calls are handled
Shared inbox - Collaborate with teammates
No Contracts - Flexibility to scale

Try for free Book a demo

Manage user permissions

Share phone numbers

Manage
teams

Shared
inbox

Why Businesses Love LimePhone

Shared SMS Inbox

Allow teams to collaborate seamlessly with a shared inbox. Everyone has access to the full call history, notes, and conversations, maximizing operational effeciency

Dedicated Numbers

Enhance business operations with dedicated numbers for your business and teams. Control how calls are handled, full customization to suit your needs.

CRM & Pipeline

Track all business interactions in one centralized hub, and gain real-time visibility into your businesses operations in real time from any device, anywhere.

Team management

Quickly get your team onboarded and adjust user permissions at any time.

Assign Users & Teams

Stay in control. Provide the levels of account access depending on roles and responsibilities to all of your team members.

Instant Onboarding

Set up in minutes. Add your team instantly with simple step setup and 3 minute onboarding for all your team.

Have complete control over your business operations

Shared Call Notes

Keep valuable info attached to business calls and texts as your team operate.

Call Recordings

Review call recordings and conversations, comment to help your team improve.

Custom Tags

Tag conversations and business inquiries to manage operations effectively.

Business Analytics

Gain insight into business conversations, call volume and team activity over time.

Never Miss Another Business Call or Text

Automate your messages with auto reply for
those important business inquiries.

Make & Receive Calls
From Any Device

Engage with clients effortlessly, anytime, anywhere. Make and receive calls from any device, or forward calls instantly.

Set Business Hours
To Capture Every Inquiry

Ensure business calls are responded to, even out of hours, capturing calls, and messages, and even responding to keep your business operations effortless.

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