Ooma Office is a capable small-business phone system with virtual receptionist, ring groups, mobile calling and North American calling bundles. LimePhone is designed for teams that want a straightforward web-and-mobile workspace, included users, international number options and optional AI answering.
Start online. Confirm number availability, country support and porting before cancelling your current provider.
Both services can give a small business professional calling features. The meaningful differences are pricing model, geographic coverage, desktop/texting plan placement and how much system depth you need.
Ooma Office publishes a monthly price for each user. LimePhone publishes a workspace price with included users. Compare the entire bundle, because calling regions, SMS, toll-free usage, numbers, AI, taxes and add-ons are not identical.
$15 /month total
Billed $180 yearly, with three users included.
Illustrative 3-user base: $15/month equivalent$19.95 /user/month
Ooma lists Pro at $24.95 and Pro Plus at $29.95 per user per month.
Illustrative 3-user Essentials base: $59.85/month before taxes, fees, extra numbers or add-ons.
Prices checked 9 August 2026. Ooma says its three Office plans have no contracts. The examples compare listed base subscriptions, not equivalent bundles. Check both providers’ live pricing and exact requirements before purchase.
| Decision point | LimePhone | Ooma Office |
|---|---|---|
| Pricing structure | Workspace plans with 1, 3 or 5 included users on the currently published Personal, Team and Business plans. | Per-user Essentials, Pro and Pro Plus plans. |
| Published starting price | Personal: $7.50/month equivalent, billed yearly. Team: $15/month equivalent, billed yearly. | Essentials: $19.95 per user per month; Ooma says no contract is required. |
| Calling footprint | Published plan inclusions and destination rates vary; confirm the countries you call and the number you select. | Ooma lists unlimited calling to the US, Canada, Mexico and Puerto Rico on its Office plans. |
| Business numbers | US/UK number inclusion varies by LimePhone plan; Team advertises access to numbers across 16 countries. Exact type and capability require an availability check. | Ooma documents a main company number and direct number per user, with local and toll-free options focused on North America. |
| Virtual receptionist / routing | Team plan includes auto attendant and call distribution; AI Receptionist is an optional add-on. | Virtual Receptionist and ring groups are listed across Ooma Office plans; call queues are listed on Pro Plus. |
| Desktop access | Web calling is part of LimePhone’s current positioning. | Ooma lists its desktop app on Pro and above; the mobile app is listed on Essentials. |
| Business texting | Two-way SMS is included in the published phone-plan feature set, subject to country/number support and usage rules. | Ooma lists texting on Pro (up to 250 messages/month) and Pro Plus (up to 1,000/month). |
| Porting | Eligible numbers can be ported; free eligible US porting is published, with availability and charges varying elsewhere. | Ooma says porting is complimentary for US and Canada numbers and may take several weeks. |
| AI answering | Optional add-on from $59/month with 200 inbound AI minutes on the currently published AI Starter add-on. | Ooma lists AI Answering Service and AI Receptionist as add-ons; confirm current prices and usage directly with Ooma. |
| Best fit | Small and distributed teams prioritising a focused web/mobile workflow and included users. | North American small businesses that value Ooma’s calling bundle, built-in receptionist features and ecosystem. |
Feature availability can change and may depend on plan, country, number type, taxes, carrier rules and add-ons. Reviewed against official Ooma and LimePhone content on 9 August 2026.
Multiply any per-user plan by the real headcount. Then compare it with the number of users included in the LimePhone workspace you would choose.
Ooma’s published domestic bundle is attractive for US, Canada, Mexico and Puerto Rico. For other destinations, compare per-minute rates and plan inclusions.
List local, toll-free, mobile, SMS and country requirements. Verify live inventory and eligibility rather than assuming every type is available everywhere.
Ooma places desktop calling, texting and recording on Pro, with call queues and CRM integration on Pro Plus. Compare the exact LimePhone plan feature, not only the entry price.
Both providers market AI answering add-ons. Compare included minutes, overages, setup, transfer behaviour and which phone plan must be active.
Confirm portability, keep the current service active, document call flows and test the new setup before customers are moved.
Record every Ooma number, user, greeting, ring group, voicemail, fax and forwarding destination in use.
Confirm that each number is eligible to transfer and collect the exact account information the carrier requires.
Configure LimePhone users, business hours, routing, shared ownership, voicemail and text workflows before the cutover.
Do not cancel Ooma until the transfer completes. Test inbound calls, outbound caller ID, messages and fallbacks after porting.
It can be for a small team at the listed base price because LimePhone plans include users. LimePhone Team is currently $15 per month equivalent when billed yearly with three users included. Ooma Essentials is $19.95 per user per month, or $59.85 for three users before taxes, fees, add-ons or extra capacity. The bundles are different, so compare calling, numbers, texting, toll-free usage, AI and required plan features before deciding.
Yes. Ooma lists Virtual Receptionist and ring groups across its Office plans. LimePhone lists auto attendant and call distribution on its Team plan, while AI Receptionist is an optional add-on to an active phone plan.
An eligible number can generally be ported between providers, but the receiving carrier must confirm eligibility and requirements. Keep the Ooma account active until the transfer completes, and do not cancel or change the number during the port.
LimePhone’s current product positioning supports calling from the browser and mobile experience. If a downloadable desktop client is mandatory, verify the current LimePhone app options before switching. Ooma lists its desktop app on Pro and Pro Plus.
LimePhone’s published phone plans include two-way SMS, subject to supported countries, number types, registration and usage rules. Ooma lists texting on Pro and Pro Plus with stated monthly message allowances.
Ooma Office may remain the better fit when its North American calling bundle, toll-free allowance, virtual receptionist, digital fax, meetings, hardware options or enterprise path are important and the per-user pricing works for your team.
Free trial · Cancel anytime · Keep your current service active during porting
